20 January 2025 — Present
Bidakara Medical Center (BIMC)
Admission / Frontliner
- Manage outpatient registration and ODC pre-admission, ensuring patient, referral, insurance, and administrative information is complete before service handoff.
- Provide registration information through direct communication and WhatsApp, then coordinate with medical staff and cashiers to support smooth service flow.
- Handle initial patient enquiries professionally while following operational procedures and protecting patient confidentiality.
Tools & controls: Clinic information system · WhatsApp · Operational procedures
