Jakarta-based healthcare operations professional

Husni
Attin

Patient Admission · Healthcare Administration

Admission / Frontliner at Bidakara Medical Center, supporting outpatient registration, ODC pre-admission, patient data verification, insurance and referral checks, and patient communication. D-III Environmental Health graduate currently pursuing a Bachelor’s degree in Public Health.

Jakarta, IndonesiaPatient Admission & Healthcare Administration
Husni Attin in a professional portrait wearing a black hijab and white blouse
HUSNI ATTINJAKARTA, INDONESIA

01 / Profile

A considered approach
to healthcare service.

Healthcare service experience grounded in environmental health.

I support patient-facing healthcare operations through registration, pre-admission, administrative verification, documentation, reporting, and clear communication with patients and internal teams.

My Environmental Health background strengthens my attention to sanitation, safety, accuracy, and service quality. My ongoing Public Health study adds a broader perspective on healthcare delivery. Together, these foundations support reliable patient-administration and front-office work.

Current role
Admission / Frontliner
Organization
Bidakara Medical Center
Education
D-III Environmental Health
Current study
Bachelor’s in Public Health
Career focus
Healthcare Administration
Location
Jakarta, Indonesia
Clinic information systemMicrosoft ExcelMicrosoft WordWhatsApp patient communicationInsurance and referral verification

02 / Experience

Service, accuracy,
and coordination.

Selected case studies in healthcare administration.

01

20 January 2025 — Present

Bidakara Medical Center (BIMC)

Admission / Frontliner

  • Manage outpatient registration and ODC pre-admission, ensuring patient, referral, insurance, and administrative information is complete before service handoff.
  • Provide registration information through direct communication and WhatsApp, then coordinate with medical staff and cashiers to support smooth service flow.
  • Handle initial patient enquiries professionally while following operational procedures and protecting patient confidentiality.

Tools & controls: Clinic information system · WhatsApp · Operational procedures

02

16 February 2023 — 20 June 2024

Bamed Health Care Group

Frontliner

  • Supported patient billing, treatment-information requests, and insurance-claim payment administration in a patient-facing clinic environment.
  • Prepared weekly petty-cash reports and monthly operational records for utilities, payroll deductions, medical-service deductions, and clinic supplies.
  • Used Microsoft Excel and Word to maintain recurring administrative reports and support clinic operations.

Tools & controls: Microsoft Excel · Microsoft Word · Weekly and monthly reporting

03 / Education

A broader foundation
in health.

Building a broader foundation in health and healthcare operations.

Field experience

Environmental health and safety foundation.

Four placements across hospital sanitation, QHSE, primary-care safety assessment, and sanitation-clinic support.

RSPAD Gatot Soebroto

Sanitarian Intern

18 October — 31 October 2021

PT Dok & Perkapalan Kodja Bahari (Persero) — Galangan II

QHSE Intern

1 November — 28 November 2021

Puskesmas Kecamatan Pasar Minggu

Sanitarian Intern

29 November — 10 December 2021

Puskesmas Kecamatan Baros

Environmental Health Intern

March 2022

04 / Focus

Capabilities shaped
by practice.

Capabilities shaped by healthcare service and environmental health.

01

Healthcare Administration

Patient-facing administrative workflows and operational support.

02

Patient Admission

Registration, pre-admission, data verification, and patient information.

03

Documentation & Reporting

Structured administrative reporting using Microsoft Office tools.

04

Patient Service

Clear communication, service delivery, and initial complaint handling.

05

Environmental Health

Academic and field foundation in sanitation and environmental health.

06

Occupational Health & Safety

Foundational field exposure to workplace risk identification and QHSE.

05 / Development

Learning in service
of better care.

Continuing to strengthen healthcare service skills.

Inhouse Training · 17 June 2026

Service Excellence & Selling Skill

Training focused on patient experience, clear service communication, and professional complaint handling.

Practice connection: The training reinforces patient-experience, complaint-handling, and service-handoff skills used in front-line healthcare work.

Service excellence in healthcarePatient experienceProfessional complaint handlingEthical sellingPatient needsPatient journey
20 JPLCertificate
TRN-CERT/2026/1118/034
View certificate

How I work

Steady, thoughtful support for people and processes.

Communicative

Clear communication with patients, colleagues, and operational teams.

Detail-oriented

Careful handling of administrative information, documentation, and reporting.

Adaptable

Comfortable learning new workflows and working across service environments.

Collaborative

Used to coordinating with colleagues across healthcare operations.

Problem solver

Approaches day-to-day service issues calmly and practically.

06 / Contact

Available for healthcare administration opportunities.

Open to Patient Admission, Front Office, and Healthcare Administration opportunities in Jakarta. For an interview, recruitment discussion, or professional connection, email Husni or download the CV.

husniattin@gmail.com